Process Mining

Process mining is a technique to analyze and monitor processes. Process mining uses existing data available in corporate information systems and automatically displays the real process.

Process mining uses powerful algorithms and advanced data transformation for discovering and optimizing business processes fast, data-driven, and complete.

The benefits of Process Mining are:

  • Survey processes everywhere across the enterprise at high scale and low human effort
  • Analyse processes fully and accurately, based on the facts
  • Zero in on bottlenecks, deviations and inefficient processes that should be rethought or automated
  • Continuously monitor processes and measure improvements
  • Simplify compliance, with full audit trails
  • Use in any industry: financial services, telecommunications, manufacturing, healthcare or consumer goods and beyond
  • Analyze virtually any process in any functional area: contact centers, purchase-to-pay, order-to-cash, and many more.