We have finally arrived at the final step of implementing software successfully: testing. There are four different types of testing: unit, project team, integration, and end-user testing. Each of them should be carried at different stages of the software implementation process to guarantee that everything works according to the plan. Like training, testing is also an ongoing process that should be done throughout the software implementation process, but also after the team has been using the software for a while.
Last but not least comes training, which may come in different forms and to different groups, from educating your project team on the new software to teaching the end-user how it works. You should always plan and deliver training systematically, even if people may have been already exposed to the same software somewhere else. And don’t forget that learning is a continuous process, so best practice suggests training sessions should be ongoing and planned according to actual needs.